Managed Support Services
With over 30 years' experience in the constantly changing tech industry, I am ideally placed to provide comprehensive managed IT services that combine technical expertise with strategic insight. My approach focuses on proactive maintenance, robust security, and responsive support, ensuring your business technology runs smoothly and efficiently.
Managed IT Services
- Comprehensive Support: Remote and on-site technical support, system monitoring, and proactive maintenance to keep your business running smoothly.
- Security Management: Antivirus maintenance, cyber security monitoring, and data backup management to protect your business assets.
- Cloud Services: Expert management of cloud storage, application administration, and server monitoring to ensure optimal performance and reliability.
- System Administration: Regular health checks, software updates, and system optimisation to maintain peak performance.
- Strategic Planning: Regular reviews and recommendations to align your IT infrastructure with your business goals.
Service Approach
- Initial Assessment: Comprehensive audit of your current systems to establish a baseline and identify opportunities for improvement.
- Flexible Solutions: Choose between monthly managed services or ad-hoc support to suit your business needs and budget.
- Transparent Communication: Regular reporting and clear documentation of all work performed.
- Response Guarantee: Priority support with defined response times for both remote and on-site assistance.
- Technical Expertise: Full-stack capabilities including network infrastructure, cloud services, security, and business applications.